Problems Contacting Us?

Have you tried contacting us via email to only have your message bounce back to you? If so, your IP address may have been blacklisted by our server, or we may have manually banned it because of a flow of virus-generated emails originating from your IP address (or whoever had your IP address at the time it may have been banned).

Or perhaps you've sent us an email that we never replied to? Rest assured, we're not ignoring you (well if you are an overseas development firm trying to get us to outsource to you, we are probably ignoring you). Odds are, if you're not a current customer, or have not been personally given an email address to use by a GI Representative, you are probably either guessing a common email address (e.g. "support..", "info..", etc.), or you are using an email address that was published somewhere. For obvious reasons, we'll only address the latter here. Publishing an email address either on the web or even in print pretty much guarantees that it will eventually become so flooded with spam that the only way it can be useful is to only accept email from addresses on a "whitelist". Because this isn't really useful for getting messages from people we don't already have a relationship with, the solution we have in place is our Contact Section on this site. There, you can choose an appropriate form and send us a message. This is the only way to guarantee that someone will read and respond to an email from you if we have not given you an email address to use.

If you're looking for a project quote, please use our Free Quote Form.